Can SSE install a phone line?

Switching to SSE takes around 18 days for most customers. We’ll let you know if you need a new line installed when you sign up – an engineering appointment will be arranged for you.

Do SSE do mobile phones?

SSE does not offer mobile phones or sim cards.

What is SSE talk?

Our call features let you make the most of your talk phone package. You can use features like ‘Call Diversion’ and ‘Call Waiting’ to make sure you never miss a call. And you can set up an answerphone service with ‘1571 voicemail’ or ‘Call Minder’. Find about all the call features we have in the detailed list below.

What network does SSE use?

SSE broadband offers a standard selection of speeds with its home broadband packages. Like most other ISPs it’s using the Openreach (BT line) network, so you have a choice of either 35Mb or 63Mb fibre.

Does SSE do TV?

SSE doesn’t have a TV service and it doesn’t offer any mobile or SIM-only contracts.

What is SSE fix and Fibre tariff?

2 By signing up to the SSE 1 Year Fix and Fibre energy tariff you are eligible for a 12-month fibre broadband with Line Rental Only at a discounted rate of £11.50 per month. Our prices for the supply of your Phone and Broadband package will be fixed for a period of 12 months commencing on your broadband start date.

What is the telephone number for SSE broadband?

We ask for at least 10 working days’ notice, particularly if you want SSE broadband set-up in your new home. Cease or early termination charges may apply – we can advise you of these when you contact us. Faults can be reported to our Customer Services Team by calling 0345 0719 627.

Does SSE charge for calls?

Standard charge: 12p/min at any time, except when included in the call package. For Talk a Little, the evening and weekend charge is 6p per call for 70 minutes, then the standard charge per minute applies.

How reliable is SSE?

SSE’s customers gave it an average rating of three stars for its bill accuracy, bill clarity, customer service and how it deals with complaints. It was rated the same for customer service and complaints handling as rivals EDF Energy and Eon, although these companies scored higher for bill accuracy.

Are SSE any good?

Based on SSE reviews, the big six energy supplier was rated three stars out of five by customers in Uswitch’s 2021 customer satisfaction survey. The survey, run by independent organisation YouGov and commissioned by Uswitch, included more than 17,000 respondents from the UK and is the largest of its kind.

Does SSE broadband include TV?

SSE doesn’t have a TV service and it doesn’t offer any mobile or SIM-only contracts. Fibre broadband – SSE previously offered an ADSL broadband package, but the company dropped this in 2019 to focus on fibre broadband.

How many broadband and phone packages does SSE offer?

Our 19 range of broadband and phone packages is available to customers with a suitable phone line. There is an 18-month fixed-term contract on our broadband packages; leaving SSE before the end of that term may incur early termination charges.

How do I contact SSE customer service?

SSE Phone and Broadband Phone us Tel 0345 026 7045 Email us [email protected] To write to us Phone and Broadband Team, PO Box 230, Havant, PO9 9DT 7 • You won’t need to contact your current provider unless your phone is with Virgin Media; • Your current provider will contact you to conﬁ rm your supply is switching

Does SSE charge VAT on broadband?

Prices for broadband and phone products include 20% VAT. Our 20 range of broadband and phone packages are available to customers with a suitable phone line. There is an 18-month fixed-term contract on our broadband packages; leaving SSE before the end of that term may incur early termination charges.

Are SSE bundles available to new customers?

Yes, our Bundles are available to new and existing SSE customers, as long as you pay by Direct Debit. There may be cancellation charges if you have an existing insurance product with us. How long will it take to switch my utilities?